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Shipping & Delivery Policies
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Orders will be shipped within 1–3 business days after payment. You will recieve a notification when your order has been shipped.
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Domestic (Australia)
All domestic orders are shipped via letters to help lower shipping costs, tracking is available
Victoria: 3-5 business days
Interstate: 4-7 business days
International
All international orders are sent via parcel post, tracking is available
Standard (Tracked):
New Zealand: 1-2 Weeks
Canada: 2 -4 Weeks
UK: 2 -4 Weeks
Economy (No Tracking):
New Zealand: 3 Weeks and more
Canada: 3 Weeks and more
UK: 3 Weeks and more
These timeframes are estimates only and may vary due to postal service delays.
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At the moment, I am only shipping to these countries:
New Zealand
Canda
UK
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I aim to respond to all messages and emails within 1–2 business days (often sooner if I’m near my inbox).
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Due to the handmade nature of my products, I’m unable to offer returns or refunds if you change your mind or the item is not quite what you expected.
Please take a moment to read descriptions carefully and check sizing details before purchasing
Refunds will only be offered if the product is damaged or your order has been in lost in transit (this is only for tracked items)
Please refer to my FAQ to find more information.
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Once an order is placed, it cannot be cancelled. Please ensure your order details are correct before checking out.